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Today’s Technology
- News
- October 18, 2018
With my article from last week as supplementary material, I hope to give advice that is both valuable and understandable to those who do not consider themselves technologically inclined. Last week, I covered how to troubleshoot using Google. This week, I will focus on useful habits that help to troubleshoot problems which you can apply
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Today’s Technology
- News
- October 11, 2018
As the world around us grows, it steadily becomes more important to be talented with technology. Just about every family has a member who is asked to deal with the week’s most recent, tech-related problem. Here, I hope to spread a bit of knowledge and some strategies to help those who are not naturally technologically
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Award applauds analysts’ technical skills
- Uncategorized
- February 23, 2012
After creating the Analyst of the Year award in 2004, the Help Desk Institute (HDI), in conjunction with local chapters, locates and awards the industry’s best support analyst. The local chapters nominate support analysts who compete with other peers for this award. HDI has six local chapter regions who have a representative participate in HDI’s
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